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MSP Mobility Software
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The Symbol MSP mobility software provides the platform that streamlines management. Giving you the ability to monitor up to 7,000 remote devices from one location, it increases effectiveness and reduces the amount of time spent configuring and examining each of your company’s mobile devices.
MSP Mobility Software Highlights
- Offers a full suite of services in an easy 4-step methodology
- Eliminates need to load information separately onto different PCs or devices
- Quick troubleshooting minimizes need for IT support
- Access to quickly deployed authentication and encryption applications
Manage mobile devices, mobile applications and wireless
infrastructure from a single point of control
Simplify and reduce the costs of managing your enterprise
mobility solution with anywhere, anytime end-to-end
visibility and control of all your mobile devices, mobile
applications and wireless infrastructure. This scalable
solution is ideal for any size environment — from a single
corporate office or many locations around the world, and
from hundreds to thousands of handheld computers, bar code
scanners, wireless switches, access points and other mobile
devices. And this single management system provides the
flexibility to support your heterogeneous enterprise
mobility solution — a single management system that supports
all Symbol wireless infrastructure and mobile devices and
Windows CE- and Pocket PC-based mobile devices.
Powerful single point of control for your entire enterprise
mobility solution
Easily manage your entire enterprise mobility solution with
an unprecedented single point control for your mobile
devices, mobile applications and wireless network
infrastructure. An intuitive Web-based interface provides
convenient and flexible anywhere, anytime management. And a
comprehensive set of features enables full lifecycle
management, allowing you to easily deploy, monitor, track
and transition all your devices — from mobile computers and
bar code scanners to access points, wireless switches and
access ports.
Rapid deployment tools
Out-of-the-box staging and deployment of new devices is fast
and easy with Symbol MSP. Mobile computers and wireless
infrastructure are automatically discovered and categorized.
Automated templates enable instant configuration and
launching of devices, complete with the appropriate
software. Initial deployment time for thousands of devices
is reduced from months to minutes. Ongoing provisioning of
mobile devices and network infrastructure with software
updates (including operating system, firmware and
applications) is reduced from weeks to minutes.
Day-to-day management tools
Quickly and easily identify, resolve and prevent hardware
and software issues across your entire mobility solution
with comprehensive fault management features and end-to-end
real-time monitoring capabilities. Peak performance of
mobile computers, applications and wireless infrastructure
is easily achieved through visibility of many metrics,
including: mobile device battery, CPU and memory usage;
application performance; and network throughput. Protect
your data and wireless network from unauthorized access
through robust authentication and encryption mechanisms —
and the ability to quickly terminate rights for lost or
stolen devices. A wide variety of reports provide robust
accounting that simplifies asset management and provides a
full ‘who-what- when-and-where’ audit trail of management
tasks. And Symbol MSP easily integrates with your current
Enterprise Manager.
Remote end-user support capability
Symbol MSP’s Remote Control feature provides the information
you need to quickly and easily resolve end-user issues with
malfunctioning devices and wireless applications as well as
wireless network connectivity. Complete visibility into
devices and applications enables your support center to
rapidly troubleshoot problems, minimizing workforce downtime
— and increasing productivity. And training your remote
end-users is simple and cost-effective with the ability to
literally control the device.
Symbol MSP solution components
The major components of Symbol MSP are:
Symbol MSP Appliance
Available in two versions, the Symbol MSP Server is a
pre-configured rack mount appliance that is up and running
in minutes. Symbol MSP Lite supports up to 2,000 mobile
devices and Symbol MSP Enterprise supports up to 5,000
mobile devices. Symbol MSP Servers can be used individually
or in combination to manage very large distributed
environments.
Symbol MSP Console
A Web-based user interface that provides anywhere, anytime
management of your entire enterprise mobility solution.
- Symbol MSP Agents
Resident on mobile devices, these software agents collect a
wide variety of monitoring information from your mobile
devices and wireless infrastructure, such as battery level,
network statistics, CPU utilization and configuration
information.
Enterprise scalability
From hundreds to thousands of devices, Symbol MSP provides a
scalable platform that streamlines management. IT staff
productivity is increased. Downtime of your mobile devices
and wireless network is reduced. And your operational costs
— and overall total cost of ownership (TCO)— are reduced.
Services for a more successful mobility solution
Symbol offers a full suite of services, delivered through a
four-phase methodology that includes complete planning and
assessment, analysis and design, mobility implementation and
ongoing support for the seamless deployment, management and
continued support of your mobility solution.
Symbol MSP Business Challenges and Solutions
The daunting task of
deploying the hundreds or thousands of devices required to
support your enterprise is time consuming, very costly and
complicated further by the fact that you have multiple
office locations.
Symbol MSP’s powerful templates enable your administrators
to quickly configure and deploy any number of devices,
remotely and cost effectively, wherever they are located.
Thousands of devices can be deployed in minutes instead of
months, dramatically reducing the time and costs associated
with initial and ongoing device deployment.
Keeping software updated
on mobile devices requires your administrators to physically
locate and connect the devices to a PC. Not only is this an
extremely time consuming and costly task, it also impacts
user productivity while devices are being updated.
Symbol MSP delivers the power to remotely and automatically
manage the applications, operating systems and firmware on
your mobile devices, regardless of location. Updates that
took weeks now take minutes, dramatically reducing the time
and cost associated with ongoing software management.
You need to be able to
support your end users and troubleshoot mobile device issues
faster and more cost-effectively.
Symbol MSP provides remote real-time visibility into a wide
variety of mobile device metrics, enabling IT staff to
quickly and easily identify and resolve end-user mobile
device issues. IT staff time required for support is
minimized — along with your support costs.
Your wireless
infrastructure is not easy to manage or control; issues are
not visible in real time, often developing into major
problems that impact performance. Deploying security is
complex and costly. And your wireless LAN performance is not
consistent or optimal, affecting network availability — and
employee productivity.
Symbol MSP provides a single point of control for your
entire wireless LAN infrastructure — whether you have one or
many locations. Instant notification of network issues
allows timely resolution before performance is impacted.
Robust authentication and encryption security mechanisms can
be quickly and easily deployed throughout your organization.
And visibility into wireless network infrastructure metrics
provides the information you need to keep your wireless LAN
operating at peak performance, with maximum uptime. |
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